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Kastm
Services
Services

Merch, from idea to delivery.

Two ways to work with us: a partnership where we share revenue and run the whole process, or printing on order when you need a specific job - no minimums, or at volume.

Process (partnership)

From first call to first package - about 2 weeks.

This is how the partnership flows. For printing on order the process is shorter - quote, approval, production, shipping - and it's described on each of those four pages.

01
Kickoff call
30 minutes
  • Duration: 30 minutes, free, no commitment.
  • We talk about your brand, audience, vision. We see if we're a good fit - both sides.
  • Outcome: a concrete proposal, percentages, and next steps. Or: an honest "this isn't for us" if it's not.
02
Design & mockups
3-5 days
  • We create mockups (usually 3-5 variations). You choose, request changes, approve.
  • In parallel, we finalize print techniques, materials, and rough pricing.
03
Store launch
5-10 days
  • We set up the store, test checkout, verify mobile.
  • We produce the first batch - usually 30-50 pieces per design as initial stock.
  • When everything's ready: launch day, and you announce it to your audience.
04
First packages ship
  • Orders start as soon as your audience sees the launch.
  • We print, pack, and ship daily - no waiting to batch up.
  • You track results in the portal. We handle every shipment.
Operations

The concrete numbers from the workshop - same machines, same lead times, whether it's a partnership or a one-off order.

Printing
DTG (Brother GTX Pro 2), DTF for smaller details and positions, embroidery through trusted partners
Order to shipment
24-48h for standard models, 3-5 days for custom
Serbia
2-3 business days - includes cash-on-delivery as a payment option
Region
3-5 business days (Bosnia, Montenegro, North Macedonia, Croatia, Slovenia)
European Union
5-7 business days
Rest of the world
7-14 business days
Tracking
Every package has a tracking number the fan receives automatically
Replacements
We send a replacement piece at no additional cost to the creator
Returns
Standard legal requirement - 14 days, return shipping paid by buyer unless it's our error
Production capacity
Scales with the partnership's needs - we haven't hit the ceiling yet
What we don't do

An honest line in the sand.

An honest line in the sand, so there's no ambiguity. These are things we don't do - or at least not in a way that would sound convincing.

  • Paid advertising for your merch (Meta Ads, Google Ads, influencer campaigns) - that's your job.

  • Managing your social media or creating content - that's your brand, your voice.

  • Pre-financing large production runs before launch - we make when there are orders.

  • Merch for brands without an active audience - no audience means no sales, and both sides waste time.

  • Printing on materials we don't control (e.g. foam prints, 3D helmets, exotic fabrics).

  • Dropshipping from third-party catalogs - we print on garments we control, we don't resell someone else's finished product.

FAQ

Questions creators ask.

Tell us what you need.

A creator building a merch line or a company that needs 300 shirts by Friday - same form, same fast and concrete quote. No commitment.