Shipping & Returns

1.1. Delivery area

We ship within the Republic of Serbia, across Europe and overseas.

1.2. Production and dispatch

All t-shirts and products are printed to order.

Orders within Serbia are delivered in 2-3 business days. Orders outside Serbia are dispatched the next business day.

During holidays or peak periods these times may be extended.

1.3. International delivery time

Once a parcel leaves Serbia, the delivery time depends on the postal service and customs in the destination country, so we can't guarantee an exact delivery date.

Within Europe delivery usually takes 2-4 weeks; overseas it can take longer.

1.4. Shipping costs, customs and taxes

Shipping costs are displayed at checkout.

For orders outside Serbia, any customs duties, import VAT or fees charged by the destination country are paid by the recipient.

1.5. Order tracking

Once your order has been shipped, you will receive an email confirmation with tracking information (if available).

1.6. Delays

We are not responsible for delays caused by courier or postal services, customs procedures, weather conditions, or incorrect shipping information provided by the customer.

2.1. No right to cancel without reason

In accordance with Article 27 of the Serbian Consumer Protection Act, the customer has no right to withdraw from the purchase within 14 days because all our products are made to order and physically produced only after the order is placed, based on a predefined design. This is considered a product made to the customer’s specifications.

2.2. Exception

The right to a refund or replacement remains in cases where the product is faulty or does not match the order description (see section 3).

3.1. Grounds for complaints

Customers have the right to file a complaint if:

• The product has visible damage
• The print or design significantly differs from the order
• The wrong model, size, or color was delivered

3.2. Complaint procedure

The customer must notify the seller within 8 days of receiving the order via email at [email protected] or through the contact form on the website.

Please provide the order number, a description of the issue, and photos of the product.

3.3. Resolution time

The seller must respond to the complaint within 8 days and resolve the issue within 15 days by replacing the product or issuing a refund.

3.4. Refund method

In case of refunds for orders paid by payment card, the refund will be processed exclusively through VISA, MasterCard, Maestro, or DinaCard systems, returning the funds to the account associated with the card used for payment.

For any questions regarding shipping, complaints, or refunds, please contact us via email at [email protected].